Terms & Conditions

By accessing any area of lamens.co, you unequivocally agree to the terms and conditions set out below.

Definitions

In these terms and conditions, “we” and “us” is a reference to lamens.co and/or Lamens Jewelry (owners of the website), while “you” references the website user/purchaser of jewelry from us.

General terms

  • The Lamens.co website, its logo and content are protected by copyright laws and are the sole property of Lamens.co Jewelry.

  • As a user on this website, you are completely responsible for protecting your account information both online and offline. We will not be made accountable for damages and losses arising from loss of sensitive account information.

  • You will take financial responsibility for all purchases made by you or someone acting on your behalf on the website.

  • We have the right to disable user accounts or disable access to the website in case of clear violation of the website’s terms of use, and in cases of illegitimate use.

Pricing policy

  • We have incorporated VAT (Value Added Tax) into the price of goods quoted on our website. We will expressly state otherwise where we have not, and in such instances, you will pay the VAT at the appropriate rate.

  • As it is not inclusive, we have listed separately the cost of packaging and postage/carriage. We will quote it on request and it is payable separately from the price of the goods.

  • Without prior notice, we reserve the right to change published prices at any time.

  •  All prices quoted are in US Dollars.

 

Online orders

  • You attest that all the information you provided when ordering our items online is accurate and complete. You also attest that this information relates to you and not to a third party.

  • When an order is made online, note that the order confirmation issued by the company clearing a credit/debit card payment does not constitute acceptance of your order by us. We will only confirm an order after it has been verified by us.

  • In case of an error in the ordering process, an order will not be binding on us.

 

Payment

  • We only receive online payment made by credit card, debit card or PayPal.

  • Delivery of goods will only be made after all payment for goods and the cost of packaging and delivery has been      made.

 

Delivery and returns

  • Although we will give an estimated delivery date for the goods, no times or dates provided by us are guaranteed completely.

  • You must notify us promptly if goods appear to be damaged in transit. If damage does occur, you must keep all packaging as proof when making a claim.

  • If you wish to return an item, email us at sales@lamens.co within seven days of receiving the goods to notify us. You will be required in such an event to state whether you require a refund, exchange, or credit note for the item.

  • Any items returned without prior notice in writing will not be accepted.

  • For an item to be returnable, it must be undamaged and be packaged in its original packaging to avoid damage. Items should be returned new within seven days from the cancellation date and with all the tags still attached. Damaged or soiled items do not qualify under our return policy.

  • You will be responsible for collection charges for returned items. Within 30 days of the cancellation notice, we will refund the purchase price to you but may charge a restocking fee and any costs incurred in connection with the return of the goods.

  • We will not accept a return in the case of goods made and supplied to your specification or which were personalized for you

Faulty goods

  • When faulty goods are delivered (so defined where a manufacturing fault occurs within one month of purchase or when such goods are received damaged), we will offer a replacement. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

  • Replacement/exchange of faulty goods is subject to availability and such will be replaced with the same product in the same color and style. Where possible, we will offer to repair faulty items. 

                           

Warranties and liability

  • We warrant that the goods shown on our website will meet the general description therein.

  • We will not have any liability for any damage which occurs to goods post-delivery.

  • We will not accept any responsibility for wear and tear, accidental damage or damage caused by failure to adhere to any written recommendation provided in relation to the goods.

  • We will be relieved of any liability if we are prevented from performing any of our obligations for any circumstances beyond our reasonable control (these include, but are not limited to, difficulty in obtaining materials and/or labor, extreme weather conditions, terrorism, war, act of God, or  strike).

 

Governing law

These Terms and the Contract between us are governed by law of the United States of America.

 

Acceptance of terms

You unmistakably accept the terms and conditions by your continued use of this website and our services. If you do not agree with our terms and conditions, you should instantly refrain from further use of our site. Please note that we may exercise our right to modify or update our Terms and conditions from time to time by posting such new terms on the Site. Such modifications shall be immediately effective upon posting and the date of the most current revisions shall appear at the bottom of this page.